Terms of service

Terms of Service – Skin Goods 

1. Introduction

Welcome to Skin Goods . By accessing or using our website and placing an order (including Cash on Delivery), you agree to comply with and be bound by these Terms of Service. Please read them carefully before placing an order.

2. Products & Descriptions

  • We strive to provide accurate descriptions, images, and details of our products.

  • However, minor variations in packaging, color, or fragrance may occur due to updates or natural ingredient differences.

3. Ordering & Cash on Delivery (COD)

  • Orders can be placed online through our website.

  • For COD orders, customers must provide accurate name, address, and phone number to ensure successful delivery.

  • We reserve the right to call or message customers for order confirmation before shipping.

  • Unconfirmed orders may be canceled without notice.

4. Payment

  • Cash on Delivery (COD): Customers pay in cash to the courier at the time of delivery.

  • Online Payments (if applicable): Processed securely through trusted payment gateways.

5. Shipping & Delivery

  • Delivery times may vary depending on your location, usually 2–7 working days.

  • We work with trusted courier partners to ensure timely delivery.

  • Shipping charges (if any) will be mentioned at checkout.

6. Cancellations

  • Customers can cancel their order before it is shipped by contacting us via email or phone.

  • Once an order is shipped, it cannot be canceled.

  • We reserve the right to cancel orders due to stock issues, incorrect addresses, or suspected fraud.

7. Returns & Refunds

  • Due to hygiene and product nature, opened or used items cannot be returned.

  • Damaged or incorrect products must be reported within 24 hours of delivery with proof (photo/video).

  • Refunds (if approved) will be processed according to our Refund Policy.

8. Use of Our Website

  • You agree not to misuse our website or attempt unauthorized access to data or servers.

  • All content on our website (text, images, graphics) is owned by Skin Goods  and cannot be copied without permission.

9. Privacy

Your personal information is handled in accordance with our Privacy Policy. By placing an order, you consent to the collection and use of your data as outlined there.

10. Changes to Terms

We may update or modify these Terms of Service at any time. Updates will be posted on this page with the revised date.111

11. Contact Us

If you have any questions about these Terms of Service:
📧 Email: skingoodsofficial@gmail.com